In an HCD process, a Customer Journey is a tool to learn about our users’ potential and intentional experience.
The post Learning Out Loud: What is a Customer Journey appeared first on Massimo Curatella.
Designer, Facilitator, Systems Thinker
In an HCD process, a Customer Journey is a tool to learn about our users’ potential and intentional experience.
The post Learning Out Loud: What is a Customer Journey appeared first on Massimo Curatella.