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Massimo Curatella

Designer, Facilitator, Systems Thinker

Category: learning out loud

Learning Out Loud: What is a Customer Journey

In an HCD process, a Customer Journey is a tool to learn about our users’ potential and intentional experience.

The post Learning Out Loud: What is a Customer Journey appeared first on Massimo Curatella.

Published March 16, 2021
Categorized as Blog, design, learning out loud
Massimo Curatella
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